SIGATA Marketing Services Terms and Conditions

1. Scope of Services

SIGATA provides marketing and advertising services as agreed in the signed proposal or service agreement. These services may include, but are not limited to, digital advertising, social media management, graphic design, and campaign management. Specific deliverables and timelines will be outlined in the proposal provided to the client.

2. Client Responsibilities

  • The client is responsible for ensuring that all marketing materials, information, and claims provided to SIGATA are truthful, accurate, and a fair representation of their product or service.

  • The client must provide timely feedback, approvals, and necessary resources (e.g., product images, descriptions, brand guidelines) to avoid delays in project delivery.

  • The client agrees to comply with all applicable laws and regulations relevant to their business, products, and services in their jurisdiction, as well as relevant UK laws when applicable.

  • For international clients, the client is responsible for ensuring that marketing activities comply with local legal requirements in their respective country or region.

3. Liability and Legal Compliance

  • SIGATA is not liable for any legal actions, fines, or penalties arising from the client’s business practices, products, services, or marketing claims.

  • Nor is SIGATA liable for any legal fines or penalties resulting from advertising or marketing activities conducted on behalf of the client.

  • The client is responsible for obtaining all necessary permissions, licenses, or rights for materials used in marketing campaigns, including but not limited to images, videos, trademarks, and copyrighted content.

  • SIGATA will not be held responsible for the outcome of any advertising campaign, including but not limited to financial performance, customer acquisition, or brand perception, unless explicitly guaranteed in writing.

  • International clients must ensure compliance with local regulations, such as data protection laws (e.g., GDPR in the UK/EU or other local equivalents).

4. Payment Terms

  • All fees for SIGATA’s services will be outlined in the agreed proposal and must be paid according to the schedule specified therein.

  • Payments for third-party services, such as ad spend, stock images, or additional tools, are the client’s responsibility and are not included in SIGATA’s service fees unless explicitly stated.

  • Payments must be made in GBP unless otherwise agreed upon in writing. International clients are responsible for any exchange rate fluctuations or additional banking fees.

  • Late payments may result in delays or suspension of services.

5. Intellectual Property

  • Any content created by SIGATA, including graphics, ad copy, and marketing strategies, will remain the property of SIGATA until full payment has been received.

  • Upon full payment, ownership of created content will transfer to the client, excluding proprietary tools, templates, or methodologies used by SIGATA in the creation process.

  • Clients working with SIGATA must respect UK copyright laws as well as applicable international intellectual property laws.

6. Confidentiality

  • Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the engagement.

  • SIGATA reserves the right to showcase completed work as part of its portfolio unless a written request for confidentiality is made by the client.

7. Termination

  • Either party may terminate the agreement with 14 days' written notice. Any work completed up to the termination date will be invoiced and must be paid in full.

  • SIGATA reserves the right to terminate the agreement immediately if the client violates these Terms and Conditions, engages in unlawful activities, or fails to meet payment obligations.

8. Dispute Resolution

  • For UK clients, disputes will be governed by UK law and subject to the exclusive jurisdiction of the courts of England and Wales.

  • For international clients, disputes will first be addressed through good-faith negotiations. If unresolved, disputes will be subject to arbitration under the rules of the International Chamber of Commerce (ICC), or another mutually agreed-upon jurisdiction.

9. Disclaimer of Guarantees

  • SIGATA does not guarantee specific results, including but not limited to sales, leads, or conversions, unless explicitly stated in the agreement.

  • Marketing and advertising results may vary based on factors beyond SIGATA’s control, including market conditions, consumer behavior, and competition.

10. Indemnification

  • The client agrees to indemnify and hold SIGATA harmless from any claims, damages, fines, or penalties arising from the client’s products, services, advertising, or marketing claims.

  • This includes compliance with local, UK, and international laws and regulations governing marketing and advertising practices.

11. Data Protection

  • SIGATA complies with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. For international clients, SIGATA endeavors to meet equivalent standards in accordance with local regulations.

  • The client is responsible for ensuring their own compliance with applicable data protection laws, including obtaining proper consent for data used in campaigns.

12. Governing Law

  • For UK clients, these Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.

  • For international clients, these Terms and Conditions will be governed by UK law, with allowances for local law compliance where applicable.

13. Amendments

  • SIGATA reserves the right to update or amend these Terms and Conditions at any time. Clients will be notified of any significant changes.

By engaging SIGATA’s services, the client acknowledges and agrees to these Terms and Conditions.